About this role

The MDU delivery professional is a key delivery role playing an active part in the delivery of new, proactive, network build across a defined set of regional structures. The role holder has accountability for assuring that the specific MDU structures they deliver across BDUK, Fibre Cities and CFP projects are delivered to contractually agreed milestones, timeframes and outcomes.

The role holder will deliver successful customer and business outcomes, assuring targets and milestones are met on their designated structures & projects assuring all structures are built safely, to our agreed quality standard across Openreach’s Major Programme Delivery portfolio.

You'll have the following responsibilities

• Managing MDU delivery for a subset of programmes inc  Broadband Delivery UK (BDUK) contract, Community Fibre Partnership (CFP) or a Fibre City, with a remit to deliver a defined number of structures, defined either on total value or complexity. The outcomes of which are in support of the regional plan for BDUK, CFP & Fibre Cities projects, assuring high quality outcomes, delivered on time, cost and quality
• Delivery Management will involve working across the business and whilst the actual delivery partner will be either a 3rd party partner, or Openreach direct labour, the role holder will be require to coordinate multiple suppliers and identify and manage any issues in the end to end life of the network build, from inception to commissioning.
• Providing robust updates operational insight & analysis on your defined structures / projects to the regional programme manager using a variety of systems appropriate to project management. 
• Project Planning - Accurately owning and managing robust project plans associated to your workstack, considering all wider Openreach Business & external factors. Presenting plans and progress updates to Senior Management
• Engaging with a variety of key stakeholders including but not limited to local authorities, Area managers, partners, planning, BDUK PMO, Project boards and the FND senior leadership team and also on occasion taking part in, streetworks and may be involved in community engagement activity where appropriate 
• Commercial and Financial management and analysis to ensure governance is in place to ensure the timely flow of work, i.e. to allow suppliers to get paid, and the network build costs to be auditable and allocated to the correct capital programme.
• People Management of a team of in Field or Desk Based Coordination roles, (team Member Grade) and responsible for all aspects of people and performance management. Responsible for providing coaching and guidance where needed to ensure your team are capable of performing at the required level.
• Safety – ensuring the team managed are aware of, and comply to the safety measures expected of an Openreach team member. Executing safety checks for members of your team. 
• Quality – Drive the quality of the workmanship in line with Openreach standards, and assist the MDU Delivery Manager in remedial plans should the standards drop below that expected of Openreach network build programmes.  Largely via ensuring quality checks are completed on the build network, and holding the delivery partner to account against standards.
• Completing field site visits, overseeing and assuring work meets our quality standards (field co-ords, mobile planners, partners) 
• Ensuring LLUMs and all other systems associated to project management systems / reports (MAR / MER / CGR) with accurate project updates in line with current work stages / work completion are updated and reflective of project progress.

You'll have the following skills & experience

• Results driven – a proven track record of operational grip and highly disciplined to deliver a balanced set of results (quality & quantity and behavioural change & empowerment) 
• High level of confidence, be able to demonstrate initiative and have the ability to work flexibly within the team in order to ensure that we are delivering projects to time and budget
• Extensive understanding of Openreach network (and products)
• An advocate of continuous improvement and ability to deliver centrally driven transformation programmes that provide business benefit
• Proven experience managing successful projects, with an ability to manage operational risk
• Proven ability to deal with customers and external stakeholders.
• Team player, adept at holding others to account through a challenging and supportive leadership style, whilst consistently delivering on their own commitments
• Previous Project Management Experience
• People and team leadership and management experience.

Benefits

As well as offering a competitive base salary, you’ll also have a rewarding bonus scheme, access to equity schemes and an attractive pension offer.

We value different perspectives, skills and experiences. Diversity makes sense for us, our customers and our ambitions. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.