BT has fantastic and rare opportunity for an Account Manager in the Major Government with Police & Fire. 

Corporate & Public Sector Sales function is focussed on driving value for customers of more than 100 employees. Customers at this level require a higher degree of intimacy with more complex solutions or integrations.  We’ll be organised regionally to bring our field sales teams near to Enterprise’s customers – both current and potential. There is a dedicated team, with a national focus, for major public sector accounts – enabling us to manage our key Government and Defence relationships consistently and securely.

This role involves the management of sales activity for the Police & Fire service. This role holds the accountability for the New Sales elements of P&L of the account base including how budgets are aligned and used for resourcing to win new business with a high degree of autonomy with customer relationships whilst adhering to BT’s code of practice.

What I’ll be doing – your accountabilities:

Proactively contributes to the Account Strategy function by supporting the Sales Director in the creation of the Account strategy and Account Development Plan for client (Account Development Plan – ADP)

Takes responsibility for developing successful, sustainable and profitable long-term relationship with customers within a complex hierarchy structure, to include responsibility for escalation management to appropriate level

Proactively develops a strong understanding of the customer’s requirements and transformational roadmap Ensure robust account development plans exist for each customer accurately portraying the competitive landscape and how BT is positioned within it.

Skills required for the job:

• Commercial awareness: externally recognised expert within the company for the clients ICT needs and within the client base for the procurement options 
• Business acumen: demonstrable ability to Identify, Influence and deliver the sales strategy and the plan for the accounts in order to defend existing revenues and create the platform for incremental profitable revenue growth
• Negotiation skills: possesses strong ability to reach win-win solutions. Successfully completes complex negotiations
• Relationship and stakeholder management possesses strong stakeholder management skills to effectively establish communication channels/techniques to influence the wider senior stakeholder team. Manages internal and external stakeholders

Skills required for the job:

• Commercial awareness: externally recognised expert within the company for the clients ICT needs and within the client base for the procurement options 
• Business acumen: demonstrable ability to Identify, Influence and deliver the sales strategy and the plan for the accounts in order to defend existing revenues and create the platform for incremental profitable revenue growth
• Negotiation skills: possesses strong ability to reach win-win solutions. Successfully completes complex negotiations
• Relationship and stakeholder management possesses strong stakeholder management skills to effectively establish communication channels/techniques to influence the wider senior stakeholder team. Manages internal and external stakeholders

Experience we would like you to have:

• Likely to have a minimum of 3 years sales management experience in Telco or Technology sectors 
• Proven experience using extensive knowledge of BT Products and services (or understanding of Mobile, Fixed Voice, Cloud and data within the Telco or Technology sectors) to deliver commercially sound complex customer solutions/ managed services whilst maintaining a positive experience for customers 
• Proven personal sales experience in Telco or Technology sectors with proven credibility to operate at xx-suite level within UK Private and, or Local Government sector.
• Awareness of a range of selling techniques and a professionally recognised accreditation such as SPIN, NLP or similar
• Proven experience creating a virtual team to deliver commercially sound complex customer solutions/ managed services whilst maintaining a positive experience for customers
• Proven track record of sales and account development working with large Government customers