Working 5 from 7 days a week including weekends

Responsible for mentoring and coaching Partners of varying ability to achieve their personal development goals. Supports the business in achieving its strategic aims, showing particular support for those Partners who aspire to become Skilled Operational Partners.To ensure Health and Safety, Food Safety and all legislative and operational procedures are adhered to and Partners are treated fairly and with respect. To deputise for the Warehouse Shift Manager in their absence.

Job Requirements:

Applicants should have the ability to deliver excellent customer service and strive for excellence in all they do.

The role requires a flexible approach; there will be times when you will be supporting the selling floor and other areas of the branch to meet the business needs.

• Responsible for the day to day warehouse operation - receive and distribute cases to Branches and other customers in line with the agreed service level.
• Ensure all Legal, Health and Safety, Food Safety and Working Time Directive and Operational procedures are adhered to at all times, ensuring the safety of self and others.
• Support the delivery of the Business Plan - Setting and achieving specific measurable targets for the team.
• To maximise productivity and manage the usage of overtime and agency to improve costs.
• Effectively communicating operational and business plans and changes to all Partners.
• To support a culture of Continuous Improvement across the department. Implement new projects that will improve the efficiency of the operation and improve branch service.
• To coach,support and develop the Partner and Management team to enhance job satisfaction and to fulfil their potential and help advancement.
• Promote and emulate the partnership values, drive and support Partnership democracy and way of working within not only the site but the department.
• To ensure information is recorded accurately on all Warehouse and Personnel Management Systems.
• To cover in the absence of the Warehouse Shift Manager

Desirable experience skills and qualifications:

• Previous experience in a warehouse role involving the movement of caged stock and manual handling would be an advantage, as would working in a retail environment.
• Basic computer skills are required to use our stock control system.

Additional Information:

We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.

As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

We request that candidates only apply for this position if you can fully commit to the advertised working hours and the full term of the contract, or we will be unable to proceed with your application.

Please consider the following when making your application:

• This role is subject to the following pre-employment screening: 2 year reference check.
• We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
• Print off the job description now if you require it.
• Ensure you have an up-to-date CV.

Duties and Responsibilities

Responsible and accountable for managing Partners and Agency across all chambers within a 24 hours a day, 7 day a week warehouse operation. Ensuring achievement of productivity and agreed key customer service levels within cost targets through a motivated team.

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership visit this site - https://www.jlpjobs.com/about/diversityandinclusion/ We have a number of different ways to work flexibly so, at your interview, feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.